PlayStar Online Casino is a New Jersey-based gambling platform that operates exclusively within the Garden State through its partnership with Ocean Casino Resort. Launched with a mission to provide a unique and immersive gaming experience, PlayStar focuses on customization, interactive features, and top-notch customer support. We were intrigued by this approach, so in the sections below, we’ll explore everything PlayStar Online Casino has to offer.

Popularity

8.3

PlayStar Casino is gaining traction in the online gaming world, particularly in New Jersey, where it currently operates. Its growing popularity can be attributed to its impressive selection of games from top-tier providers, a user-friendly platform, and strong customer service. Furthermore, PlayStar offers a dedicated mobile app and competitive promotions, making it a strong contender in the online casino market.

Brand Perception

9.0

The brand perception of PlayStar Casino is largely positive, particularly in New Jersey, where it is recognized as a reputable and secure online gambling platform. Its partnership with Ocean Casino in Atlantic City adds to its credibility. The casino’s commitment to responsible gaming, customer support, and secure transactions are also factors worth considering. However, as a relatively new brand, it is still building its reputation and expanding its footprint in the broader online gaming community.

User Experience

9.0

PlayStar’s website and mobile app are designed for ease of use, allowing players to quickly find and enjoy their favorite games. The account management, deposit, and withdrawal processes are straightforward, adding to the overall convenience. Additionally, the casino provides helpful guides and responsive customer support, ensuring that players have a positive experience from start to finish.

Pros & Cons

Pros

Generous sign-up bonus

Two rewards programs

Quality games from top developers

Cons

Game library is smaller compared to competitors

Not as many payment options

Key Facts

Year Established2021
Available in StatesNew Jersey
Types of GamesSlots, Table Games, Video Poker, Live Casino
Banking OptionsVisa, Mastercard, Play+, e-Check, PayPal, Skrill, Trustly, ACH eCheck, Cash at Casino Cage
Redemption Time1 to 3 business days
Support OptionsLive Chat, Email, Phone

First Impression

8.9

As soon as we loaded up the online casino, we could immediately tell that the brand’s design philosophy revolves around simplicity. The clean yet aesthetically pleasing layout offers a clean canvas for users. The site’s main categories are easily accessible, allowing for straightforward browsing. PlayStar Online Casino neatly organizes its game library into neat tabs: Top Picks, Games, Table & Card, Slots, Best of Blackjack, Live Casino, Slingo, and Game Studios. All these sections are followed by a search bar for maximum convenience. 

That said, the black and grey background, although sophisticated, may seem a bit boring to those who appreciate pops of color. However, that all comes down to preference. Overall, we were impressed with the visuals.

Welcome Bonus

8.5

PlayStar Online Casino welcomes newcomers with a Up To 500 Free Spins +Up To $1,000 Deposit Match bonus.

Note that the bonus remains valid for 30 days. The bonus funds also come with a 30x wagering requirement, and different games contribute varying amounts toward fulfilling wagering requirements. For instance, for slots, Slingo, and Instant Tap games, the contribution is 100%. In addition, the Free Spins you receive are available to use on slot games specified by the platform. The Free Spins remain valid for seven days from the day of credit.

How to Claim the Welcome Bonus

If you want to claim the welcome bonus for yourself, follow the simple steps below:

  1. Load up the PlayStar Online Casino site and create an account
  2. Once the account is ready, make an initial deposit of at least $20. You will instantly receive the bonus.
  3. Deposit and wager $20, and you get 100 Free Spins on selected games
  4. Yet another deposit and wager of $20 will get you an extra 200 Free Spins, totaling 500
💰 Welcome BonusUp To 500 Free Spins +Up To $1,000 Deposit Match
🤑 Promo CodeN/A
🎁 Playthrough requirements to get bonus30x (for bonus funds)
💵 Minimum Amount For Bonus$20
Who Can ClaimNew players residing in New Jersey

Other Promotions

5.0

Besides the welcome bonus, there aren’t a lot of regular player promotions to choose from. However, we noticed that the casino doesn’t wholly stray from offering promotions, including limited-time ones, to keep things exciting for returning players.

VIP/Loyalty Program

9.5

PlayStar features not one but two loyalty programs to reward its frequent players. We’ve discussed both in detail below:

Star Rewards

The online casino’s Star Rewards offers stamps on players’ loyalty cards each day they deposit and wager at least $50. Upon collecting your third and fifth stamps, you will receive a voucher worth $50 to use on the casino’s discount site, which provides hundreds of monthly rewards. The accumulation of 10 stamps means you receive a $50 Prizeout gift card to use on renowned brands such as Subway, Apple, Foot Locker, and Macy’s.

PlayStar Club

Bigger bonuses are offered at PlayStar Club, and you automatically become a member as soon as you make your third deposit at the casino. The program features five levels and offers numerous benefits such as Free Spins, cashback, reloads, birthday rewards, exclusive games and tables, priority customer support and withdrawals, event invites, and other special bonuses. 

The way it works is that you receive PlayStar points each time you wager real money on games, allowing you to climb up the five levels. Below is how PlayStar Club Point accumulation works: 

  • $5 bet on slot games earns you 1 PlayStar Club Point
  • $20 bet on table games, blackjack, and roulette earns you 1 PlayStar Club Point

Ultimately, the higher the level, the more significant the benefits will be. It is also worth mentioning that the fifth level is invite-only.

There are five tiers of the VIP program at BetMGM: 

  • Sapphire
  • Pearl
  • Gold
  • Platinum
  • Noir

You move up the tier as you earn loyalty points, and the benefits improve as you climb the tiers. Regular players can reach up to the Platinum level, but the Noir level is only earned through invitation.

Table Games

7.0

When we checked out the table games at PlayStar Casino, we found that while the selection wasn’t vast, it did cover all the basics. Classic games like blackjack, baccarat, roulette, and video poker options were easily accessible under the Table & Card category.

We were also able to try some craps titles, and the experience felt true to what you’d expect at a physical casino. Despite the limited range, we believe the games in this category cover everything you’d need for a good session away from the usual slots. Our favorite table games include Lightning Roulette First Person, Blackjack Xchange, Three Card Poker, and Blazing Blackjack.

If you want a more immersive experience, you can check out PlayStar’s live dealer collection. We think it’s worth mentioning that while PlayStar’s live casino selection might also not be the largest, it leans heavily on quality over quantity.

Top providers like Evolution power this gaming section, which features classic table games like blackjack, roulette, poker, and live game shows, all hosted by professional dealers in real time. The games run smoothly across varying devices, offering an immersive experience with multi-angle views and live chat features. Some popular live video titles at PlayStar include Infinity Blackjack, Dream Catcher, Lightning Roulette, and Ultimate Texas Hold’em.

Slots Games

8.0

At PlayStar Casino, slot enthusiasts will find around 500 slot games to suit varying tastes. From classic three-reel slots to modern video slots packed with intriguing themes and engaging features, there’s something for everyone. The casino features titles from top providers like NetEnt, IGT, Evolution Gaming, and Red Tiger, ensuring high-quality gameplay and exciting mechanics.  

Here are five of the most popular slots found at PlayStar:

Slots NameRTPMax Payout
Starburst96.01%50,000x
Book of Dead96.21%5,000x
Bonanza96%26,000x
Divine Fortune96.59%Progressive/600x
Reactoonz96.51%4,750x

Other Games

7.0

PlayStar Casino offers a decent number of games outside the realm of slots and table games. For instance, PlayStar offers 34 Slingo titles (a crossover between slots and table games), from classics to themed versions, all bursting with bright visuals and entertaining features. Piggy Bank Slingo, Tetris Slingo, and Da Vinci Diamonds Slingo are some titles available at PlayStar in this category. 

We also found a handful of Instant Tap games, such as Crack the Code Instant Tap and Cash Pong Instant Tap.

User Experience

9.5

PlayStar Casino undoubtedly offers a friendly user interface and sleek site design. We enjoyed our time playing our favorite games without being constantly interrupted by pop-ups or notifications. Everything from slots to table games runs smoothly on both desktop and mobile devices. The games scale well, and we didn’t encounter any glitches or lag, which is crucial, especially when you’re in the middle of a high-stakes session.

When comparing the desktop and mobile versions, both offer a similar experience in terms of quality and performance. The website is spacious and well-organized, allowing players to find their favorite games easily. Meanwhile, the mobile app is just as sleek, with a design that feels tailor-made for smaller screens without compromising on functionality.

Customer Support

8.0

PlayStar Online Casino has excellent customer support, offering several channels for assistance. While live chat isn’t available 24/7, it operates from 9:00 am to 1:30 am ET and proved to be highly efficient during our testing. When we reached out with a payment query, the support team responded quickly and resolved our issue in just two minutes.

Email is also a viable option if you don’t mind waiting a bit longer. In our experience, we received a response within about 15 minutes. Phone support is also available, with assistance offered from 9:00 am to 1:30 am ET.

The restricted hours for live chat and email support might be seen as a minor drawback, especially in an industry where 24/7 availability is often expected. Additionally, the absence of an FAQ section addressing common questions is a missed opportunity, as it could save users valuable time. That said, the quality of service provided is excellent and leaves little room for complaints.

Here's a summary of the available customer support channels:

ChannelDetailsAvailability
Live ChatYes, from 9:00 am to 1:30 am ET24/7
Emailsupport@playstar.com24/7

Brand Registration

Signing up with PlayStar Online Casino was extremely easy for us. Below is how you can also sign up with the casino:

1
Visit the Website

Visit the PlayStar Online Casino site and click the green “Join Now” button at the top right

2
Click on “Sign Up”

On the first page of the sign-up form, you will be asked to create a unique username and password

3
Enter personal info

Next, progress to the second page, where you will be asked for further information, such as your email, phone number, and the last four digits of your SSN

4
Add additional info

On the final page, input your name, birthday, and residential address. You can also add a bonus code at this stage (If available)

5
Confirm info and start playing

Confirm this information, agree to the terms and conditions, and your account is ready to use

Banking

9.0

PlayStar Online Casino may not offer the largest variety of banking methods, but you can rest assured knowing they are reliable. Below are details regarding the casino’s banking department:

Purchase Options

PlayStar Casino’s banking options include PayPal, Visa, Mastercard, Skrill, Trustly, ACH eCheck, and Cash at Casino Cage (Ocean Casino Resort). The minimum deposit amount is $10, and deposits are processed instantly, allowing you to start playing right away. The maximum deposit limit varies depending on the payment method. Each option is secure and reliable, ensuring a smooth transaction process.

Redeem Options

To redeem your winnings at PlayStar Casino, log in to your account, head over to the Withdrawals section, and enter the amount you wish to cash out. Select your preferred withdrawal method from the list of available alternatives and confirm the details. You don’t have to provide the details again if you use the same method as your deposit. 

The minimum withdrawal amount is $10, while the maximum can vary based on the method. Withdrawals via eWallets like PayPal, Skrill, and Neteller typically take up to 24 hours, while bank cards and ACH eChecks can take 1-3 business days​.

Here's a detailed table of the purchase options:

Deposit MethodAmex Accepted?FeeProcess TimeMinumum Deposit
Visa/MastercardNoNoneInstant$10
Play+ CardNoNoneInstant$10
PayPalNoNoneInstant$10
Prepaid CardNoNoneInstant$10
TrustlyNoNoneInstant$10
SkrillNoNoneInstant$10
NetellerNoNoneInstant$10
ACH eCheckNoNoneInstant$10

Safety & Fairness

9.9

Beyond the supervision provided by the highly respected New Jersey Division of Gaming Enforcement, PlayStar Casino implements numerous safety protocols to ensure a secure gaming environment. Such measures include state-of-the-art SSL encryption, RNGs, and frequent audits by regulatory authorities. PlayStar also has a detailed approach to responsible gambling with controls on every possible aspect of a player’s account.

Ultimately, if you’re a resident of Garden State and 21 or older, you can confidently sign up with PlayStar Online Casino, knowing it’s a completely legitimate and safe platform.

Legal Status and Info

PlayStar Online Casino opened its virtual doors to New Jersey players in 2021. As mentioned, the New Jersey Division of Gaming Enforcement is responsible for supervising PlayStar Casino’s licensing. Moreover, PlayStar Casino operates under the license of its parent company, Ocean Casino Resort.

Summary

After checking all of the casino’s ins and outs, we can safely say that PlayStar Casino is an excellent platform worth signing up with. With an appealing welcome bonus, two rewarding loyalty programs, a highly user-friendly website, a collection of high-quality casino games from top developers, and much more, it’s no surprise that PlayStar Casino has gained a solid reputation among players (and our team). 

Additionally, the online casino’s commitment to providing top-notch customer support further enhances the overall gaming experience. All things considered, we believe the casino has accomplished its goal!

All that being said, although PlayStar Casino is a winner in our book, no casino is without its flaws.

Player Tips

Below are some tips to help maximize your experience at PlayStar Online Casino:

  • Make the most of the casino’s loyalty programs, as they can further enrich your gaming experience
  • Know that the slots and Instant Tap games contribute 100% to the welcome bonus wagering requirements
  • Carefully read the terms and conditions for every bonus offered
  • Game responsibly by establishing deposit limits that align best with your budget. This way, you can manage your spending and keep your gaming experience stress-free
  • Familiarize yourself with the rules of new games to improve your strategy and experience

FAQs

Below are some commonly asked questions related to PlayStar Casino’s services:

Is PlayStar Casino safe?

Yes, PlayStar Casino is safe. It uses top-tier SSL encryption technology to protect player data and financial transactions, ensuring your personal information remains secure. Additionally, the casino is regulated by the New Jersey Division of Gaming Enforcement, which ensures fair play and security.

Is PlayStar Casino legit?

PlayStar Casino is a legitimate gambling platform. The casino operates under the strict regulations of the New Jersey Division of Gaming Enforcement, ensuring that all games are fair and that the casino adheres to industry standards. 

In which states does PlayStar Casino operate?

Currently, PlayStar Casino is only available to players in New Jersey. However, the casino plans to expand to other states in the foreseeable future.

How to Make a Deposit at PlayStar Casino?

To make a deposit, log into your PlayStar account, visit the ‘Cashier’ section, and select ‘Deposit.’ Choose your preferred payment method, enter the required details and the amount you wish to deposit, and confirm the transaction.

How long does it take to withdraw winnings?

The time it takes to withdraw winnings at PlayStar Casino varies depending on the method chosen. EWallets like PayPal and Skrill typically process withdrawals within 24 hours, while debit cards and online checks can take 1-3 business days​.

What is the most popular casino game on PlayStar Casino?

Starburst, Wheel of Fortune Megaways, Da Vinci Diamonds, and Divine Fortune Megaways are some of the most popular casino games available at PlayStar Casino.

Can I play Casino games for free at PlayStar Casino?

You can play games for free at PlayStar Casino in demo mode. This allows you to try out different games without risking real money. But before that, you’ll have to sign up for an account.

How to verify the account at PlayStar Casino?

To verify your account at PlayStar Casino, you’ll need to provide several documents to confirm your identity and address. This includes a government-issued ID (like a driver’s license or passport), proof of address (such as a utility bill or bank statement), and verification of your chosen payment method.